Return and refund policy
At best95trend, we want you to be completely satisfied with your purchase. If you need to return an item or request a refund, we have a clear and customer-friendly policy in place. Here are the key points:
- Returns: You may return eligible items within a specified timeframe, provided they are in their original condition and unused. Personalized or customized items may have additional restrictions. Contact our customer support team to initiate a return.
- Refunds: If you are not satisfied with your purchase, you can request a refund. Refunds are processed based on the original payment method and within a reasonable timeframe.
- Return Shipping: In most cases, customers are responsible for return shipping costs, unless the return is due to an error on our part or a defective product. Follow our return instructions for a smooth and secure return.
- Eligibility: Some items may not be eligible for returns or refunds due to hygiene reasons, copyright restrictions, or other factors. Any exceptions will be clearly stated in our policy or product descriptions.
- Damaged or Defective Items: If your order arrives damaged or with a defect, please contact us immediately. We will provide a suitable resolution, such as a replacement or refund.
For more detailed information or specific inquiries about our return and refund policy, please visit our website or reach out to our customer support team. We are here to ensure your satisfaction and make the return process as simple as possible.