Refund Policy

At best95trend.com, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a comprehensive refund policy to ensure your peace of mind. We strive to process refund requests promptly and fairly, ensuring a positive customer experience. However, please note that the time it takes for the refunded amount to appear in your account may vary depending on your payment provider. For more detailed information or specific inquiries regarding refunds, please refer to our Refund Policy page or reach out to our customer support team. We are here to assist you and ensure that you have a satisfactory resolution to any refund-related concerns.

Here are the key points of our refund policy:

• We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
• To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
• To start a return, you can contact us at [email protected]. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Damages and issues

• Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items

• Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products).
• We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
• Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges

• The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds

• We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
• We strive to process refund requests promptly and fairly, ensuring a positive customer experience. However, please note that the time it takes for the refunded amount to appear in your account may vary depending on your payment provider.

You can always contact us for any return questions at [email protected].