Shipping Policy

• Global Shipping Time : After the production process, your order will be shipped to your desired destination. The shipping time varies depending on the shipping method chosen. If you opt for Fast Ship, the estimated shipping time is 7 to 14 days. Alternatively, if you select Standard shipping, the estimated shipping time is 15 to 20 days.
• Ship Order Tracking: Once your order is completed and shipped, we will send you a tracking number via email. This tracking number will allow you to monitor the progress of your package online and stay informed about its delivery status.
• Our manufacturing facilities are strategically located in multiple regions, including the United States, Canada, European Union, Turkey, Vietnam, and Indonesia. In the rare event that you receive a product with production-related damage, such as missing buttons or dirty marks, or if it sustains damage during shipping due to inadequate packaging or handling, please contact us promptly. Kindly provide photographic evidence of the mentioned errors, and our dedicated team will assist you promptly and work towards resolving the issue to your satisfaction.

At best95trend.com, we understand that timely and reliable shipping is crucial to ensuring a positive shopping experience. We strive to provide efficient and hassle-free shipping services to our valued customers. Here are the key points of our shipping policy:

1. Order Processing Time: Once you place an order, our team works diligently to process and prepare it for shipment. The processing time typically ranges from 1 to 3 business days, depending on the complexity of the customization and product availability.
2. Shipping Methods and Carriers: We partner with reputable shipping carriers to deliver your products safely and securely. The specific shipping methods available for your order will be displayed at the checkout stage. We aim to offer a range of shipping options to accommodate different delivery needs, including standard and expedited shipping.
3. Shipping Time: The shipping time refers to the duration it takes for your order to reach its destination after leaving our facility. It varies depending on the shipping method selected, the destination location, and any potential customs or international shipping processes. Please note that shipping times are estimated and not guaranteed, as they may be influenced by factors beyond our control.
4. Tracking Information: We provide tracking numbers for all orders once they have been shipped. You will receive an email notification with the tracking details, allowing you to monitor the progress of your shipment. Please allow a short period for the tracking information to become available after you receive the notification.
5. Shipping Costs: The shipping cost for your order will be calculated based on various factors, including the weight and dimensions of the package, the shipping method chosen, and the destination address. The shipping cost will be displayed at the checkout before you finalize your purchase.
6. International Shipping: We offer international shipping to many countries. However, please note that additional customs fees, taxes, or duties may apply upon arrival in your country. These charges are the responsibility of the recipient and are not included in the product or shipping costs. We recommend checking with your local customs office for more information on potential fees before placing an international order.
7. Shipping Address: It is important to provide an accurate and complete shipping address during checkout. We are not responsible for delays or delivery issues caused by incorrect or incomplete address information provided by the customer.

We strive to meet the estimated delivery times and ensure your products arrive in excellent condition. However, please note that unforeseen circumstances, such as weather conditions or logistical challenges, may impact shipping times and are beyond our control.

Please contact us at [email protected] and include photographic evidence of the aforementioned errors. We will promptly assist you in resolving the issue to your satisfaction.

At best95trend, we want you to be completely satisfied with your purchase. If you need to return an item or request a refund, we have a clear and customer-friendly policy in place. Here are the key points:

1. Returns: You may return eligible items within a specified timeframe, provided they are in their original condition and unused. Personalized or customized items may have additional restrictions. Contact our customer support team to initiate a return.
2. Refunds: If you are not satisfied with your purchase, you can request a refund. Refunds are processed based on the original payment method and within a reasonable timeframe.
3. Return Shipping: In most cases, customers are responsible for return shipping costs, unless the return is due to an error on our part or a defective product. Follow our return instructions for a smooth and secure return.
4. Eligibility: Some items may not be eligible for returns or refunds due to hygiene reasons, copyright restrictions, or other factors. Any exceptions will be clearly stated in our policy or product descriptions.
5. Damaged or Defective Items: If your order arrives damaged or with a defect, please contact us immediately. We will provide a suitable resolution, such as a replacement or refund.

For more detailed information or specific inquiries about our return and refund policy, please visit our website or reach out to our customer support team. We are here to ensure your satisfaction and make the return process as simple as possible.